Quick answers for requesters and recommenders using Lorit.
For support, questions, or account issues, email support@loritapp.com.
Email supportLorit helps coordinate recommendation requests in one place so requesters and recommenders can avoid repeated follow-up emails.
It supports requesters/students who need letters and recommenders/professors who review requests, upload letters, and mark completion.
Requesters can track request status, deadlines, reminders, and whether a recommendation is completed.
No. Requesters cannot view uploaded letter contents. They can only see status and completion updates.
Use Create request, add the recommender email and deadline, then send the request.
Include a clear note, submission details, and any helpful supporting materials.
The recommender receives a guest workspace link and the request appears on your dashboard.
Yes. Saved materials for that recommender can be reused across active requests.
Open the request detail page to review status, files, reminders, and timeline updates.
Send a reminder if the request is still active and follow up outside Lorit if needed.
Use the available request actions. Some actions depend on the current status and edit window.
Invited recommenders can use a guest link without creating an account. They can sign in later to save workspaces on their dashboard.
Yes. Recommenders can upload letters in their workspace while keeping letter contents private from requesters.
Yes. Recommenders can sign in and save invited workspaces so active requests stay available.
Recommenders can submit through the external portal and then mark completion outside Lorit.
Use the link sent with the request or reminder email.
Requests from the same requester to the same recommender may be grouped together.
Open the guest workspace, choose the request, and upload the completed letter file.
Submit through the external process, then mark the request completed outside Lorit.
Yes. Use the decline action in the guest workspace when you cannot complete a request.
The requester can see the updated status, but private letter contents are not shown to them.
The requester and the linked recommender workspace can access shared supporting materials.
Uploaded letters are for recommender submission workflows and are not shown to requesters.
No. Requesters can track statuses, files, and reminders, but letter contents remain private.
Reusable materials stay associated with the recommender workspace for active requests.
Avoid unrelated sensitive data, passwords, and files that are not needed for the request.
Send reminders when a deadline is near or the request needs follow-up.
It means the request is due soon, due today, or may need attention based on its status.
Yes. Deadlines are calendar dates and remain active through the selected date.
It moves out of active work and appears with the appropriate closed or completed status.
Open Settings from the sidebar and use the password form.
Ask the requester to send a reminder with a fresh guest workspace link.
Confirm the recommender email and send a reminder from the request detail page.
Email support@loritapp.com for help with access, requests, or account issues.